General Manager

General Manager

Job Type: Full time

Location: Noble Park

 

TLC Healthcare is a leader in innovative and integrated healthcare, renowned for delivering exceptional wellbeing and care to our communities.

 

We are seeking a dynamic and experienced General Manager to guide the next phase of success at Noble Gardens. In this pivotal role, you will champion excellence in clinical and non-clinical operations, foster a supportive and high-performing team culture, and ensure an exceptional experience for every Resident and family.

 

Nestled in the diverse and thriving community of Noble Park, Noble Gardens is a warm and contemporary 130 bed aged care residence designed to offer comfort, connection, and exceptional care.

 

About the Role

 

As General Manager, you will oversee all aspects of operations at Noble Gardens, ensuring the delivery of exceptional resident-focused care and a high-performing, values-driven team. Supported by TLC’s Head Office, you will lead clinical and non-clinical services, financial performance, HR, compliance, admissions, and continuous improvement.

The role is ideal for a leader who thrives in a collaborative environment and is committed to excellence, integrity and innovation.

 

Key Responsibilities

• Lead day-to-day operations of the 130-bed Noble Gardens residence, ensuring high-quality care across all service streams.
• Drive a strong resident-focused culture, respecting individual wishes and promoting safety, dignity and wellbeing.
• Oversee recruitment, supervision, performance management and development of staff.
• Manage financial performance, including occupancy, AN- ACC I target, consumables and roster budgets.
• Maintain full compliance with the Aged Care Act, Accreditation Standards, OHS/WHS and risk management requirements.
• Lead continuous improvement initiatives and ensure accreditation readiness.
• Act as a key advocate for Health, Safety and Environment (HSE) and support incident and injury management processes.
• Foster a diverse, inclusive and equitable workplace culture.

 

Why Join Us?

As a valued member of TLC’s leadership team, you will:

• Inspire and empower a high-performing team committed to excellence in aged care.
• Lead a vibrant aged care home located in the heart of Noble Park, surrounded by a diverse and connected community.
• Drive innovation in clinical governance, operations, safety, and people management.
• Cultivate a warm, inclusive, and resident-centred culture where every individual feels valued.
• Build your career within a progressive organisation that promotes leadership growth, development, and advancement.
• Maintain compliance with the Aged Care Quality Standards while pioneering new ways to deliver high-quality, person-centred care.
• Optimise occupancy and manage the AN-ACC funding model confidently and effectively.
• Lead memory support, respite services, and tailored wellbeing programs that enhance daily living for Residents.

 

 

About You

You bring a blend of clinical expertise, operational leadership and a genuine passion for aged care. You will have:

• Clinical qualifications as a Registered Nurse
• Proven leadership experience in aged care management.
• Strong knowledge of the Aged Care Act, Accreditation Standards and AN-ACC.
• Excellent communication, stakeholder engagement and problem-solving skills.
• Ability to manage resources effectively within budget parameters.
• A commitment to resident dignity, privacy and individualised care

 

What You Bring

• Demonstrated leadership experience within aged care or health services.
• Strong understanding of the Aged Care Act, Accreditation Standards, AN-ACC, OHS, and compliance requirements.
• Proven ability to deliver Resident-focused care with strong clinical or operational expertise.
• Excellent people management, communication, and stakeholder engagement skills.
• Current AHPRA registration (if applicable) and valid NDIS Worker Screening Check, including Police Check.
• Up-to-date COVID-19 vaccinations (minimum 3 doses).
• Eligibility to work in Australia.

 

Your Benefits

• Uniforms provided upon commencement.
• Access to the TLC Employee Shopping Portal, offering exclusive wholesale deals.
• Extensive employee wellbeing programs and a confidential Employee Assistance Program.
• Complimentary gym membership and discounted private health insurance.
• Career growth through ongoing leadership development programs.
• Options for novated leasing to support your lifestyle.

 

Join Team TLC

Take the lead in delivering world-class aged care within a truly innovative healthcare environment.

If you’re ready to inspire meaningful change and elevate the experience of our Residents, we invite you to join us.

 

For enquiries, contact Talent Acquisition at [email protected].

Explore the benefits of a career with TLC at tlchealthcare.com.au

We are an organisation built on purpose. We celebrate diversity, inclusion, and embody the core values of respect, accountability, excellence, collaboration, integrity, and innovation. Our supportive team culture empowers people to thrive professionally and personally.

 

TLC Healthcare encourages applicants from all backgrounds to apply.

As part of our recruitment process, candidates may be required to complete a pre-employment psychometric and medical assessment.

TLC Healthcare operates on a direct sourcing model and requests no unsolicited agency contact for this role.