General Manager

Take the Lead in Excellence as General Manager at TLC Healthcare Where innovation meets compassion

 

About TLC Healthcare – As a proud Employer of Choice for 9 consecutive years and the prestigious winner of the Global Healthy Workplaces Award for large employers (2024), TLC Healthcare sets the standard for integrated healthcare. We are pioneers in delivering Australia’s first fully integrated healthcare service with aged care at its core, embodying leadership in innovation and care.

About The Heights, Donvale, located in the stylish and tranquil Eastern suburb of Donvale, The Heights is a refined aged care home offering 84 Residential Aged Care beds. Here, residents experience the area’s most comprehensive array of senior care services, including memory support and respite care.

Co-located with our Primary Care clinic, TLC Café, on-site gym, and cutting-edge TLC Virtual Reality, The Heights is a hub of advanced aged care and community spirit.

 

Your Role as General Manager, we welcome an experienced and passionate leader with a clinical background to guide our dedicated team and ensure operational excellence. Reporting to the Regional Operations Manager, you will oversee all aspects of home management, driving high standards in clinical and non-clinical care, admissions, financial management, workforce optimization, compliance, and continuous improvement.

 

Why Join Us?  As part of our dynamic leadership team, you’ll have the opportunity to:

• Lead and inspire a talented team dedicated to excellence in aged care.
• Work in a state-of-the-art facility equipped with an on-site medical centre and comprehensive wellbeing services.
• Drive innovative approaches to clinical care and people management.
• Foster a compassionate and vibrant community where every resident thrives.
• Grow your career in an environment that values professional development and leadership excellence.
• Deliver exceptional, person-centered care while maintaining compliance with the Aged Care Quality Standards.
• Optimise occupancy targets and expertly manage funding models, including AN-ACC.
• Drive innovation, growth, and improvement opportunities across the Home.
• Oversee memory support and respite services.

What You Bring

• 3-5 years’ experience as a Site Manager or Senior Clinical Manager.
• Strong leadership and people management skills.
• Current AHPRA registration and NDIS check (including police check).
• Up-to-date COVID-19 vaccinations (3 doses).
• Excellent, clear communication skills.
• Proof of eligibility to work in Australia.

Your Benefits

• Uniforms provided upon commencement.
• Exclusive access to TLC Employee Shopping Portal, offering wholesale discounts on everyday items.
• Comprehensive employee wellbeing initiatives and Employee Assistance Program.
• Enrollment in our ongoing leadership development program.
• Discounted health insurance, free gym membership, and novated leasing opportunities.

 

Join Team TLC  

Take the lead in delivering world-class aged care within a truly innovative healthcare precinct. Ready to inspire change and touch lives? Let’s transform aged care together.

For inquiries, contact Talent Acquisition at [email protected].

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au

  

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.??????? 

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.??????? 

TLC Healthcare encourage all people of different backgrounds to apply.?????? 

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment. 

TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised.