LMS (Learning Management System) Systems Administrator

LMS (Learning Management System) Systems Administrator

Job Type: Full-time

Location: St Kilda Road, Melbourne.

 

Build the future of digital learning with TLC Healthcare

At TLC Healthcare, learning isn’t just a requirement, it’s an experience. We’re an innovative, values-driven healthcare organisation with a passion for doing things better, smarter, and more creatively.  As we continue to evolve our digital learning ecosystem, we’re looking for an experienced LMS expert who thrives in progressive environments and loves making systems work beautifully for all employees.

If you enjoy owning an LMS platform, experimenting with smarter ways of delivering and reporting on learning, and being part of a supportive and collaborative team, this role is for you.

 

About the Role

As our LMS Administrator, you’ll be the go-to expert for an evolving learning platform that supports thousands of learners across the organisation. You’ll play a pivotal role in shaping how learning is delivered, records maintained, automated, and experienced (with some design responsibilities), all within a forward-thinking, people-centred culture.

You’ll work closely with the Learning & Organisational Development team and key HR stakeholders to continuously improve user experience, compliance outcomes, and reporting insights, while having the freedom to innovate and streamline.

 

Key Responsibilities

System Administration & Content Management

• Serve as the primary LMS systems administrator, overseeing courses, users, and structures.
• Upload, organise, and maintain all online learning content.
• Develop and manage learning paths, curriculums, certifications, and compliance modules.
• Manage user accounts, enrolments, permissions, and audience targeting.
• Collaborate to schedule and automate course releases and training recurrence.

 

Data Integrity & Reporting

• Develop, maintain, and automate reports and dashboards for managers.
• Ensure data accuracy across platforms and monitor data migration activities.
• Train staff on how to access and interpret training data.

 

Support, Collaboration & Documentation

• Provide tier-one LMS support, resolving learner and system issues promptly.
• Partner with SMEs, Instructional Designer, and HR leadership to support learning initiatives.
• Develop and maintain user guides, process documentation, and training materials.

 

Qualifications & Experience

• Minimum 1 year experience in LMS Systems administration (healthcare or aged care preferred).
• Strong capability in managing learning platforms and uploading content.
• Project management experience.
• Certificate IV in Training & Assessment (or equivalent) desirable.
• Understanding of adult learning principles.

 

Skills & Competencies

• Proven ability to create, review, and evaluate learning materials.
• High-level written and verbal communication skills.
• Strong interpersonal skills with the ability to work across all levels.
• Excellent organisational skills and attention to detail.
• Proficient in MS Office and LMS platforms.
• Strong service focus with a commitment to quality improvement and learning excellence.

 

What we offer   

• Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items
• Program of employee and wellbeing initiatives
• Employee Assistance Program
• Ongoing mentoring and development
• Discounted health insurance     
• Free gym membership  

 

How to Apply

If you’re ready to grow your career and make a positive impact on staff learning and development, apply now. We’d love to hear from you!

 

TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised. 

 

For any questions regarding this role, please feel free to contact Talent Acquisition at [email protected]  

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.        

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.        

TLC Healthcare encourage all people of different backgrounds to apply.       

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.