Administration Officer – Aged Care

We’re looking for a friendly, organised, and proactive Administration Officer to be the welcoming face of our Homewood residence. In this fast-paced role, you’ll keep our reception running smoothly while delivering exceptional service to residents, families, visitors, and staff.

• Job Type: Full Time 
• Location: Hallam – TLC Homewood

About TLC Healthcare

TLC Healthcare is an award-winning Employer of Choice (10 consecutive years) and a Global Healthy Workplaces Award winner (2025). We are passionate about delivering innovative, integrated healthcare and creating supportive workplaces where our people thrive.

 

About the Role

As the hub of the home, you’ll play a key role in ensuring day-to-day operations run seamlessly while creating a warm and professional environment.

Key responsibilities include:

• Managing a busy reception and switchboard
• Welcoming residents, families, and visitors
• Coordinating deliveries and general administration
• Supporting rostering and minimising vacant shifts
• Assisting with recruitment, onboarding, and staff education
• Handling payroll administration tasks
• Providing administrative support to the General Manager
• Maintaining efficient front and back-of-house processes
• Delivering outstanding customer service across all touchpoints

 

About You

You’re a friendly and organised professional who thrives in a fast-paced environment and enjoys being the first point of contact. With a calm and positive approach, you can juggle multiple priorities while delivering exceptional service to everyone you meet.

You’ll bring:

• Strong administration and computer skills with high attention to detail
• Excellent communication and interpersonal skills
• A proactive, can-do attitude and ability to multitask
• A customer-focused mindset with a warm, professional approach
• Experience in aged care or healthcare (desirable)

 

Compliance Requirements

To be considered for this role, you must have:

• Up-to-date COVID-19 vaccinations (minimum 3 doses)
• 2026 Influenza vaccination
• A current NDIS Check (including Police Clearance)
• Full working rights in Australia

What We Offer

At TLC, we invest in our people and their wellbeing:

• Employee wellbeing and recognition programs
• Discounted meals ($6 onsite)
• Free gym membership
• Exclusive employee discounts
• Employee Assistance Program
• Career development and leadership training
• Discounted health insurance
• Novated leasing options

 

Apply Now

If you’re passionate about delivering exceptional service and want to be part of a supportive, purpose-driven team — we’d love to hear from you.

For any questions regarding this role, please feel free to contact Talent Acquisition at [email protected]  

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au

 

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.     

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.     

TLC Healthcare encourage all people of different backgrounds to apply.    

As part of our recruitment process, you will be required to complete a pre-employment psychometric and medical assessment.