Building Maintenance Services Manager

Join TLC Healthcare – Leaders in Integrated Healthcare

Position: Building Maintenance Services Manager
Employment Type: Full-time

Location: Melbourne and flexibility to travel across all TLC sites

 

About TLC Healthcare

TLC Healthcare is a leading provider of integrated healthcare services, committed to delivering high-quality care and wellbeing to our communities. Our values of Respect, Accountability, Excellence, Collaboration, Integrity, and Innovation underpin everything we do.

 

About the Role

We are seeking an experienced and motivated Building Services Maintenance Manager to lead the delivery of building services, maintenance, and infrastructure projects across our growing portfolio.

This role is pivotal in ensuring our facilities are safe, compliant, and operating efficiently, while also supporting capital works, refurbishments, and future developments across multiple sites.

Reporting to the General Manager, Capital Projects & Infrastructure, you will manage both day-to-day maintenance operations and strategic infrastructure initiatives.

 

This role will require to work across TLC sites in Melbourne and Geelong areas.

 

Key Responsibilities

• Property maintenance and serviceability across all homes
• Break-fix, repairs and maintenance management
• Ownership and accountability of repairs and maintenance budgets
• Regional management and leadership of maintenance teams
• Oversight of operational service delivery outcomes and contractor management
• Lead building services operations, ensuring compliance with all regulatory and safety requirements
• Manage planned and reactive maintenance programs across multiple sites
• Oversee refurbishments, upgrades, and infrastructure projects from planning to delivery
• Manage contractors, service providers, and supplier agreements
• Ensure all works are delivered on time, within budget, and to required quality standards
• Conduct asset lifecycle planning, including maintenance, replacement, and upgrades
• Coordinate compliance inspections, certifications, and audits
• Develop and implement risk management strategies
• Collaborate with internal stakeholders and external partners to support business objectives
• Lead and develop a team to deliver high-quality service outcomes

 

Job Competencies 

• An understanding around significance of building design and its impact on the operations of Australian residential aged care, corporate settings, learning and early learning facilities 
• Ability to read and compute technical, services and architectural drawings 
• Able to proactively design & execute projects/activities (major or minor) around site refurbishments, ongoing maintenance & management (including M&E) of fixtures, fittings and other assets. 
• Demonstrated ability to manage teams of direct labour and sub-contractors and commercial building services management experience including construction services. 
• Demonstrated managerial experience in end-to-end delivery of high value infrastructure projects at least at an execution level (exposure in designing and post-delivery evaluation phases would be preferable). 
• Acute stakeholder management skills and ability to nurture relationships 
• Proven track record of services & asset procurement & contract management skills including tender preparation, negotiation & execution of complex authority, consultant and contractor agreements. 
• An understanding of the application of legislative requirements for work, health, safety as applied to project management and construction. 
• Understanding around building & infrastructure development, construction, design management, authority management, and planning approvals processes. 
• Computer literacy includes working knowledge on industry specific software such as Aconex or TeamBinder. 
• Strategy facilitation around risk management and sustainability. Identification of areas needing improvement, factors external to the organization that may affect business with appropriate contingency plans, highlighting and capitalizing on opportunities. 

 

Qualifications / Experiences Required 

 

• Prior background experience within a services-based or service delivery business relating to property and maintenance is listed as a prerequisite requirement for the role.
• A minimum of 5+ years of experience working in a similar managerial capacity (preferably in health or allied health sectors) 
• Formal Engineering or technical qualification in Building Services Engineering, Operations and Maintenance Engineering or Mechanical Engineering 
• Other relevant tertiary qualifications such as in management, business and commerce disciplines, would be advantageous 
• Proven track record of working in large scale infrastructure projects 
• Project Management Qualifications (PMBOK or PMI) 
• Membership of a recognized professional association relevant to a field of expertise such as AIPM (highly desirable) 
• Forecasting & budgeting expertise. 
• Expertise around statuary obligations and compliance management.

 

 

What we offer  

• Fully maintained company vehicle
• Discounted health insurance
• Free gym membership  
• Novated leasing 
• Employee Assistance Program

Compliance requirements

• Trade, Construction or other related qualification
• Exceptional customer focus and service approach
• Demonstrated strength in collaboration and continuous improvement
• Up-to-date COVID-19 and Influenza vaccinations
• NDIS Clearance including valid police check
• Working with Children Check
• Proof of eligibility to work in Australia  
• Current Victorian Drivers Licence

 

Why Join TLC?

• Be part of a values-driven organisation with a strong focus on innovation and wellbeing.
• Work on impactful projects that improve lives and communities.
• Enjoy a supportive team culture and opportunities for professional growth.

 

 All applications must be submitted through our website.  

 

For any questions regarding this role, please feel free to contact Talent Acquisition at [email protected]  

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.        

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.        

TLC Healthcare encourage all people of different backgrounds to apply.       

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.