Clinical Services Manager

Clinical Services Manager

TLC Healthcare – Homestead Estate

Job Type: Full time

Location: Wallington, VIC.

 

Join TLC Healthcare and play a pivotal leadership role in delivering exceptional, person-centred care in one of Melbourne’s most modern and vibrant aged care residences.

 

About the Role

We are seeking an experienced and passionate Clinical Services Manager (CSM) to provide clinical leadership and support to our care teams at TLC Homestead Estate in Wallington. This is an addition Clinical Services Manager position, due to the growth of our large residential Aged Care home.

 

Set in an idyllic location on the Bellarine Peninsula, our aged care residence in Wallington – ‘Homestead Estate’ – is a modern and contemporary residential agedcare home. With views to the surrounding countryside, light and airy spaces, raked ceilings and picture-perfect gardens, Homestead Estate proudly offers a comprehensive array of senior care services, catering to the diverse needs of older people seeking quality nursing home and aged care options in the Geelong region.

 

Working closely with the General Manager, you will utilise your advanced clinical expertise and strong people leadership skills to drive high-quality outcomes for residents, their families, and the broader care team.

This is a key leadership position responsible for ensuring excellence in care delivery, clinical governance, and team performance.

 

About You

You are a confident and collaborative clinical leader who thrives in a fast-paced aged care environment. You bring:

• Current AHPRA registration as a Division 1 Registered Nurse
• Demonstrated experience in clinical care delivery (aged care highly regarded)
• Strong working knowledge of aged care standards, AN-ACC, accreditation, and clinical compliance.
• Proven leadership and people management capability
• Excellent communication, stakeholder engagement, and problem-solving skills
• A genuine commitment to person-centred care and continuous quality improvement

 

Key Responsibilities

Clinical Leadership & Care Excellence

• Lead and support care teams to deliver exceptional, person-centred care outcomes.
• Oversee care planning, assessments, audits, and clinical compliance
• Support complex clinical decision-making and case conferences
• Drive continuous improvement and quality initiatives across the home

 

Team Leadership & Culture

• Build a positive, engaged, and high-performing team culture
• Coach and support nurses and care staff to achieve best practice
• Promote strong communication and collaboration across multidisciplinary teams

 

Operational & Clinical Governance

• Contribute to the operational management of the residence
• Monitor clinical indicators, incident management, and risk mitigation
• Support accreditation readiness and ensure compliance with aged care standards
• Assist with roster oversight, staffing levels, and workforce capability

 

Health, Safety & Compliance

• Champion a strong Workplace Health & Safety (WHS) culture
• Lead incident reviews, injury management, and safety initiatives
• Ensure compliance with legislative, regulatory, and organisational requirements

 

Compliance Requirements

• Relevant Qualifications
• Right to work in Australia
• Valid Police Check
• Current Victorian Driver’s Licence
• Up-to-date COVID-19 vaccinations (minimum 3 doses
• 2026 Influenza vaccination
• NDIS Clearance Check (including police clearance)
• Working With Children’s Check

 

What We Offer

• Employee Assistance Program      
• Discounted health insurance     
• Free gym membership      
• Novated leasing 

 

Why TLC Healthcare?

At TLC, we are committed to being leaders in innovative and integrated healthcare, focused on the wellbeing of our communities

Our values — Respect, Accountability, Excellence, Collaboration, Integrity, and Innovation — guide everything we do

 

As part of the TLC team, you will benefit from:

• A supportive and values-driven organisation
• Opportunities for professional development and leadership growth
• Working in a modern, well-resourced aged care residence
• Being part of a team that truly puts residents at the centre of care

 

Apply Now

If you are a dedicated clinical leader ready to make a meaningful impact, we would love to hear from you.

 

Apply now by submitting your resume and a brief cover letter outlining your suitability for the role.

For any questions regarding this role, please feel free to contact Talent Acquisition at [email protected] 

 

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au

 

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

 

Our culture is based on a supportive team environment where people thrive and achieve their best professionally

At TLC, we are committed to fostering a diverse, equitable, and inclusive environment where all individuals are respected, valued, and empowered. We believe that embracing different perspectives strengthens our organisation and enhances our ability to serve our communities with integrity and compassion.

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.