Policies & Procedures
Our policies and procedures are available for download below.
These include:
- Registration Certificate
- ASQA Audit Results
- LLN Test Policy
- Access and Equity Policy
- Complaints and Appeals Policy and Procedure
- Fees and Refund Policy and Procedure
- Marketing Policy and Procedure
- Student Services, Support and Wellbeing Policy and Procedure
- Trainer Selection, Induction and Monitoring Procedure
- Student Recruitment and Enrolment Policy and Procedure
- Recognition of Prior Learning Policy and Procedure
Important Information

Student Information
Your success is our success, so you can count on our unwavering support.
Discover all you need to know about our aged care courses, learning pathways, and the enrolment process by exploring our information for students.