BSB40120 Certificate IV in Business
When successfully completed, this unit of studies will provide you with a nationally recognised qualification.
BSB40120 Certificate IV in Business
- 12-month course
- Offered exclusively to TLC Healthcare employees
- 10-20 hours per week of self-directed study
- No course fees
- In-person and online training sessions
Course Overview
Course code BSB40120
The Certificate IV in Business course is offered as a traineeship at our head office on St Kilda Road or in one of our 12 aged care homes across Victoria.
This qualification reflects the role of individuals in a variety of business service job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Learning Methods
You'll master essential skills such as:
- Leading teams
- Administration management
- Working with complex documentation
- Collaborating effectively with diverse individuals and cultures
- Implementing thorough, safe work practices and measures

Pathways to Further Studies
This qualification also provides a pathway for progression in:
- BSB50120 - Diploma of Business
Jump to
Course Structure
Overview
- A 12-month course
- 10 to 20 hours per week of self-directed study
- Offered exclusively to TLC Healthcare employees
- In-person and online training sessions
Practical Sessions
At TLC, practical sessions serve for both training and assessment, offering hands-on experience with cutting-edge equipment and resources.
Units
Successful completion of the below twelve (12) units of competency is required to be awarded BSB40120 Certificate IV in Business.
Course Units
- BSBCRT411 – Apply critical thinking to work practices
- BSBTEC404 – Use digital technologies to collaborate in a work environment
- BSBTWK401 – Build and maintain business relationships
- BSBWHS411 – Implement and monitor WHS policies, procedures and programs
- BSBWRT411 – Write complex documents
- BSBXCM401 – Apply communication strategies in the workplace
Elective Units
- BSBPEF402 – Develop personal work priorities
- BSBPEF502 – Develop and use emotional intelligence
- SITXCOM007 – Show social and cultural sensitivity
- SBCMM412 – Lead difficult conversations
- BSBHRM413 – Support the learning and development of teams and individuals
- BSBLDR411 – Demonstrate leadership in the workplace
Assessment
To demonstrate competency, you’ll complete various assessment tasks for each enrolled unit, integrating knowledge with practical application. Satisfactory results in each task are essential for unit competency.
Assessments include observations, case studies, projects, and more, covering theory and practice. Our course focus is on practical skills, which are assessed in the classroom, while working on the job, and in online settings. Practical assessments will take place in our TLC training centres and simulation environment.
Entry Requirements
To meet the entry requirements, students must:
- No academic prerequisites required
- Be currently employed by TLC Healthcare
- Be an Australian Citizen
- Be over the age of 18
- Be able to pass a National Police Check
- Be able to gain a Working with Children’s check
- Be physically fit and healthy
- Have evidence of at least 3 Covid-19 vaccinations
- Be committed to attending classroom courses each week as timetabled
Course Requirements
Overview
- No academic prerequisites required
- Students must be at least 18 years old when the course starts
- Completion of our pre-course testing for language, literacy, and numeracy is mandatory
- Students must provide their Unique Student Identifier (USI) number
- Students must have basic digital literacy skills and access to a computer or smart device
- Students must comply with all uniform requirements
- Students must have the physical capacity for hands-on program tasks
Pre-course Testing
Completion of the Language, Literacy & Numeracy (LLN) assessment is mandatory to determine your current level and eligibility for enrolment. If you fall below the required ACSF level, you may receive additional LLN support through the TLC Learning Academy program or a third-party provider to enhance your literacy and numeracy skills to meet the necessary level.
Unique Student Identifier Number
Upon registration for the course, you must provide evidence of enrolment and appropriate identification. You are also required to obtain a Unique Student Identification (USI) number, which can be used for all studies in Australia. Applying for a USI is mandatory and can be done online here.
TLC Learning Academy may offer assistance with obtaining your USI.
IT Literacy
This qualification requires a foundational comprehension of computer usage and internet navigation. You will receive support to enhance your skills as needed. Access to a dependable internet connection and personal computer off-site is essential, and you are expected to bring your own device to class.
Fees
TLC Learning Academy trainees employed by TLC Healthcare undergo their training courses at no cost. Training qualifications are offered exclusively to TLC Healthcare employees through traineeships. These qualifications do not extend to external students or organisations.
TLC Learning Academy will not issue a qualification unless all the course requirements, assessments, and placements have been successfully completed.
Sound like the course for you?
Get started with your application today.







